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SYSTEM CONFIGURATION, USAGE AND MODULE WISE INFORMATION
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| Customers And Beneficiaries
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Customer Management
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- Add/Edit/Delete
customers
- Multiple
proof of ID, Address proof documents can be added to the customer
account with document type, document no, expiry date and scanned copy of
the document.
- Each
customer will be provided with a unique System generated ID No which
will be the used to identify the customer through out the system.
- Administrator
will be flagged regularly with the customer ID's expiring before 14 days
of expiry date.
- Administrator
can set max daily/monthly/yearly limits to customers which will be
checked when making the order. If they fail to comply, orders will be
placed in the security Q list for administrator to review and release
them
- Efficient
search mechanism for customers
- Able
to view orders for each customer and filter by beneficiaries. Able to
print or export to excel
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Beneficiary
Management
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- Add/Edit/Delete
beneficiaries for each customer
- Able
to view orders for each beneficiary
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System Configuration
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Offices
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- Able
to add/edit/delete offices
- Able
to specify Transaction prefix and suffix for each office so that all the
transaction ID's will be using the prefix and suffice for that office
orders
- Able to
specify opening balances for each agent/office
- Able
to specify commission percentages for each agent
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Collection
Points and Paying Agents
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- Able
to add/edit/delete Paying agents for each country
- Able
to add/edit/delete collection points for each paying agent
- Able
to specify commission percentages for each paying agent
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Cities
and States
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- Able
to add/edit/delete states for each country and cities for each state
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Currencies
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- Able
to add/edit/delete currencies for each country and able to set defaults
for each country
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Exchange
rates
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- Exchange
rates for GBP for any currency
- You
can set start range and end range for exchange rates
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Commissions
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- Commissions
can be set as flat rate or % for each currency.
- You
can set start range and end range for commissions
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Users
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- Unlimited
users for each office and paying agent
- Access
levels should be specified for each user
- Each
user will be assigned to only one office/paying agent and privileges
like add/edit/delete/money transfer/reports/accounts/system will be set
for each user
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Anti Money Laundering Configurations
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- Administrator
can set the customer limits, daily limits, monthly limits, yearly
limits, Customer Name check limit, Customer ID check limit.
- All
the orders will be checked against these limits and will be sent to security
Q list for administrator to release orders after making necessary checks
- Only
released orders can be confirmed and thereafter processed
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SDN and
Blocked Persons List
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- System
will update the SDN and blocked persons list from Bank of England
regularly.
- Customer
name will be checked against this list when making the order and if any
match found, the order will be sent to Security Q list for administrator
to release it
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Money Transfer Orders
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Making
New Order
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- Search
customers
- Choose
beneficiary of the selected customer
- Proceed
to the order with the selected customer and beneficiary
- Automatic
calculation of exchange rate based on the order amount, currency
- Automatic
listing of collection points based on country/state/city of the
beneficiary
- Orders
can have collection type of collection point/bank
- If
collection type is bank, you will have option to input the beneficiary
bank details required for international money transfer
- Able
to print receipts and receipt can be configured to suite your
requirement and branding
- Also
able to search for old order and copy the order with new order amount
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Cancellations
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- Administrator
will be able to cancel orders with commission and without commission.
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Confirming Orders and Security
Check
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Security
Q List
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- All
the orders made as checked against the set of Anti money laundering
limits and SDN and blocked persons list
- If
any order failed to comply will be sent to security Q list for security
check by the administrator
- Once
the administrator checks the customer id information and customer
details, they can release the order with the release message.
- Only
released orders can be confirmed and thereafter can be processed
- Admin
can view the list of released orders with their release message at any
time
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Confirming
Orders
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- All
the orders which go through the security check will be available for
confirmation
- During
confirmation, facility to send SMS to customer/beneficiary will be
provided
- In
this section, admin can put the orders on hold and thereafter unhold
them
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Processing Orders
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Processing
Orders
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- Paying
Agent will login with their login details
- All
the orders assigned to the logged in paying agent and are confirmed will
be shown for processing
- Paying
agents can process multiple orders at once
- There
will be facility for paying agents to take reports of orders and able to
print/ export to excel
- Administrator
will have special privileges to process orders on behalf of any paying
agent
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Reports Management
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Sales
Reports
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- Various
reports based on sales
- Sales
by office and date range
- Sales
by customer and date range
- Sales
by collection points and date range
- Only
administrators who have the reports right can view the reports of other
offices. Other users should only view their own office reports
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Customized
Reports
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- Able
to add reports for each paying agent with your own choice of fields and
their display order
- Once
report is executed, you will see the orders belonging to the specified
paying agent in the format you have specified
- Able
to print/export to excel
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Accounts Management
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Agent
Account and Commission reports
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- Agent
account report comprising of debit/credit style report comprising of
orders and payments between the selected dates
- Closing
balance and opening balance available for agent account reports
- Agent
commission report to show the commission earnings for orders based on
the percentage settings
- Agent
summary report is also available showing the summary of total sales,
total payments, commissions and balances
- Able
to print/export to excel
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Paying
Agent Account and Commission Reports
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- Paying
Agent account report comprising of debit/credit style report comprising
of orders and payments between the selected dates
- Closing
balance and opening balance available for paying agent account reports
- Paying
Agent commission report to show the commission earnings for orders based
on the percentage settings
- Paying
Agent summary report is also available showing the summary of total
sales, total payments, commissions and balances
- Able
to print/export to excel
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Administrator
General Account and Commission Report
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- General
Account report comprises of Gross Income(from sales), direct
expenses(total expenses), indirect expenses(commission payments) and
Profit.
- This
report can be retrieved between any selected dates
- Able
to export to excel/print
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Agent
and Paying Agent Payments
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- Admin
will be able to record payments received/made from/to paying agents or
normal agents.
- Reports
are available for payments for each agent/paying agent between any dates
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Expense
Heads and Expenses
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- Admin
will be add expense heads(telephone, electricity, internet etc) and able
to add expenses for each office
- Reports
are available for expenses for each office between any dates
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ANTI MONEY
LAUNDERING, SECURITY, BACK UP, LOOK & FEEL AND
RE-BRANDING IMPLEMENTATIONS
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Anti
Money Laundering Implementations
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- All
the customers are required to provide ID information.
- There
will be on set of Master ID stored against the customer information
containing ID type(Passport, Driving license etc), ID No and Expiry Date
- Administrator
will be provided with reports to view the list of the expired customer
ID list 14 days before their actual expiry date
- Additional
documents can also stored against customer in the documents section.
- Address
proof documents such as utility bills, bank statements etc can be added
and scanned copies of those documents can be uploaded and stored in the
system and is viewable anytime
- Administrator
can set daily/monthly/yearly limits to customers against the normal
default system settings.
- Administrator
can set default system daily/monthly/yearly limits.
- Administrator
can set customer ID limit. If any order crosses this ID limit, it will
be flagged in the security Q list with information saying that "Customer
ID check required". Quick links to view customer ID info will be
provided in Security Q list page
- Administrator
can set customer Name limit. If any order crosses this Name limit, it
will be send to the security Q list with information saying that
"Customer Name check required". Quick links to view customer name info
will be provided in Security Q list page
- Administrator
can update the system with the list of SDN and Blocked persons list from
Bank of England. Provision for updating is provided in the system by a
click on a button.
- Every
order is checked against this list to see if the customer name is found
in the list. If it is found, the order will be send to the security Q
list with information saying that "Customer Name found in blocked
persons list". Quick links to view the matched blocked person details
will be provided in Security Q list page
- After
reviewing the orders by checking the ID, name and blocked list,
administrator will be releasing the orders with the release message
saying the reason for release.
- These
release messages with the person who released it will be stored in the
system for future verifications purposes
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User
Friendly ness
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- Very
user friendly, Easy to use
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Security
Implementations
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- Entire
money transfer system is controlled by access-level controls and the
session security is maintained at the server side rather than the client
side cookies for tighter security
- Every
corresponding agent will be able to login to the system using their
assigned username and password.
- Every
corresponding agent will only be able to view the orders assigned to
them for processing
- All
the session details are stored on the server and nothing is stored on
the client PC
- Session
expires automatically after 30 mins of idle time and they need to login
again
- The
database is hosted on the server of the hosting company and the database
server is located behind the firewall. So only applications hosted on
the same server can access the database. You cannot connect to the
database externally from any other applications
- Every
time the user logs in, his IP address is stored for audit purposes
- All
the pages viewed on the system are checked with their permissions before
displaying the content
We
use 1&1(www.1and1.co.uk) as our Hosting Partner
Reliability
- 1&1
Internet guarantees 99.99% uptime, and are confident in this guarantee
because at 1&1, even fail-safes have fail-safes. Backup generators,
multiple hard drives, dual routers, cooling systems and gel battery
power banks give 1&1 real redundancy so the fleet of 40,000 high-end
servers will continue to operate regardless of external conditions.
Speed
- Industry-leading
40 Gbit Connectivity allows for no-nonsense, fast transfers at all
times. The result is that more users can access and interact with your
website, faster.
Security
- 24/7
monitoring by Internet specialists, 150+ permanently recording video
cameras, safety locks and more ensure that only authorized personnel can
enter 1&1 Data Centers , your data is always safe and secure.
- Now
you can see just some of the reasons 1&1 is the largest and most
advanced web hosting arena in the world. So if you're considering
domains, shared hosting, e-commerce or dedicated servers, 1&1
Internet should be your first choice.
- Data
Centre IV offers room in 11 areas for over 660 racks, which when fully
equipped can accommodate more than 30,000 servers.
- In
the event the grid is down, five huge 16-cylinder diesel generators
supply constant, reliable power for all 1&1 systems. These
generators could power a small town when combined.
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Backup
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- All
reports are provided with export to excel and export to xml formats and
we would advise users to take regular backups from these exports
- If
needed, sql format can also be provided upon request in regular
intervals.
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Own
branding
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- The
whole site will be re-branding according to your branding needs
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PRICING AND DELIVERABLES
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ITEM
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DESCRIPTION/DETAILS
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Package
cost
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£2300
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Monthly
hosting charges
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Starts
from £8.99/month based on www.1and1.co.uk
business package
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Perquisites
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Domain
name with hosted web space and database
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Deployment
Architecture
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PHP and
MYSQL SUPPORT
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Installation
and Deployment time
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5 days
from the date of acquiring the hosting server access
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Training
(This is
dependant on the location of the customer)
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Providing
to one person either personally or through online demo via telephone.
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New
features and Customizations
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Apart
from the branding customizations, any additional features development will be
charged at £20/hr. No of hrs incurred will be specified before the start of
work
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